Our Products; Refunds; Subscriptions; Shipping  

(a) Our Products. Our Products are only available for sale to individuals over the age of eighteen (18-21).  We reserve the right to limit sales of our Products for any reason in our sole determination, including quantities, types, and locations of sales of our Products. We reserve the right to discontinue any of our Products at any time and for any reason.  Our Products are subject to limited availability and are subject to return only in accordance with our Refund Policy (as set forth in Section 2(b) below). The descriptions, pricing, and packaging of our Products is subject to change at any time in our sole discretion without further notice to you.  We use reasonable efforts to ensure that our products are available and available at the prices set forth on our Services. We reserve the right to discontinue any of our Products at any time and for any reason.  All offers to sell our Products through our Services are void where prohibited.  We do not warrant that the Products will meet your expectations or that any issues related to such Products will be remedied by us, except as explicitly set forth herein.  If any of our Content contains typographical errors, inaccuracies or omissions, including as may relate to Product descriptions, pricing, promotions, offers, Product shipping charges, transit times and availability, we shall not be liable for same and reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order).

(b) Our Refund Policy. We want to ensure that you are happy with your order. In the unlikely event you wish to return all or a portion of your Products, you may contact us at support@Kruzenbotanicals.com.  You must contact us within 24 hours of your receipt of the Products in order to be eligible to receive a refund or exchange.  All returned Products must be in their original, unopened, and unused packaging with any applicable heat seals intact.  Shipping costs to return Products are your responsibility, except to the extent shipped in error by Kruzen Botanicals.  Once we have received a properly returned Product and ensured that it remains in its original, unopened, and unused packaging with any applicable heat seals intact, we will issue a refund or process your exchange, less any cost of shipping, within 24 hours.  To the extent we have shipped you Products in error when processing your order, please contact us at support@ Kruzenbotanicals.com within 24 hours of your receipt of the order and we will make it right.  Kruzen Botanicals will either assume the costs for return shipping or we will simply provide a corrected, replacement shipment via USPS Priority, at our discretion, in the event of an order error.  All shipping costs to replace or return a product sent in error by Kruzen Botanicals shall be borne by us.  Notwithstanding the foregoing, we are not responsible for any Product damage or control problems that may arise in connection with third-party shipping partners, such as USPS, FedEx, or UPS.  While we make every effort to ensure your Products are packaged and shipped in a manner that will allow such Products to arrive in their original condition, we are not responsible for issues or damages related to your Products when in transit with the shipping carrier.  All orders are tracked.  In the event we show your order was never delivered, we will make reasonable efforts to assist you in locating the “lost” order or sending a replacement order.

(c) Subscriptions.  To the extent you have signed up for a subscription to our Products, you will receive regular deliveries of your selected Products on the frequency and for the duration that you have requested.  You agree that we may retain your payment information in a secure environment in order to process payments for recurring subscription orders.  We will charge your preferred payment in advance of shipping your Product order unless you elect to pay via an alternative payment method in advance.  You agree and authorize us to make such charges and agree to pay for same.  Some subscriptions may auto-renew at the end of their duration.  You may cancel and otherwise manage your subscriptions by contacting us via the applicable hyperlinks in the confirmation emails we send to you.